A 3PL Fulfillment Center In The USA That We Staff And Run Ourselves
Where your inventory lives in the US decides who handles it every day. At Merchdrop, the answer is always our own crew. Our 3PL fulfillment center in Chatsworth, California, receives, stores, and ships for brands selling across the country and beyond. A Columbus, Ohio, facility is coming soon.
No subcontractors, no borrowed corner of someone else’s warehouse, and no guessing about who packed the order that went wrong.
Why We Chose The West Coast For Our US Fulfillment Center
Location decides how quickly stock comes in and orders go out.
Close To Where Imports Come Ashore
What many US brands sell is made overseas and arrives by container. From the Ports of Los Angeles and Long Beach, that freight has a short road inland to our receiving dock in the San Fernando Valley, instead of a cross-country trip before anyone can count it and put it on a shelf. Fewer days between the port and the pick shelf means your restock or launch goes live sooner.
Ready For US-Made Runs Too
Not everything has to be made abroad. Merchdrop works with production partners across the US, so a brand thinking about making part of its range domestically, for shorter reorder cycles or smaller batches, can plan that with our brand development team. Those runs reach us by truck rather than by sea.
Columbus, Ohio, Comes Next
Our Columbus facility is coming soon, bringing a second Merchdrop-run floor closer to shoppers in the Midwest and on the East Coast.
The Volume Behind The Address
More than 200,000 shipments leave our floor each month, adding up to over 2 million orders a year. That volume is what allows a US fulfillment center to promise same or next business day dispatch and still keep that promise in a busy week.
Micro Fulfillment Center Or One Well-Run Building?
Both get parcels to customers quickly. They suit very different brands, though.
A micro fulfillment center is a small site placed close to shoppers, often inside a city, holding a narrow range of fast-selling products for very quick delivery. For a growing ecommerce brand, the real question is whether splitting stock that way pays off.
When A Micro Fulfillment Network Makes Sense
- Your demand is concentrated in a handful of cities
- Same-day delivery is part of what you sell
- You can forecast, city by city, which units belong where
- You have the budget to stock and keep supplying several sites
When One Ecommerce Fulfillment Center Does More
- You ship nationwide from a focused catalog
- Same or next business day dispatch, with standard carrier transit, meets your delivery promise
- You would rather plan one reorder than a dozen smaller ones
- Slightly longer transit to the far coast is a fair trade while a second site is on the way
What Merchdrop's Own Floor Already Gives You
- Over 200,000 shipments a month move through one Merchdrop-run floor, the same volume that backs same or next business day dispatch
- A second location, Columbus, Ohio, is already on the way, adding reach without splitting your stock across outside operators
- The floor is built for brands with a short product list and a long order queue, in beauty and personal care, wellness, home goods, games and toys, and light electronics
- One team, one system, one building, so the trade-off isn't speed versus control, it's a short catalog picked fast by people who work for Merchdrop, not a subcontractor
Selling Into The US From Abroad
For brands based in Canada, Europe, or anywhere else, a US fulfillment center changes what American customers experience:
- Parcels travel as domestic shipments, at domestic rates and delivery times
- No duties or fees collected at the customer’s door
- Returns go to a US address, where we inspect and restock them
- Amazon FBA and FBM, Target EDI, and TikTok Shop become easier to run with stock already in the country
- Orders heading back to your home market, or anywhere else abroad, leave from the same floor with customs paperwork taken care of in-house
If social commerce is your way into the US market, our TikTok Shop fulfillment runs from the same floor as every other channel.
Many Fulfillment Center Networks In The USA Belong To Someone Else
A broker can show you a map covered in pins, each one a warehouse run by a different company. Your stock goes wherever there is space that month, handled by a team that has never heard of your brand, under whatever rules that building follows.
Our map is shorter, but every pin on it is ours: Chatsworth today and Columbus next, both running the same systems and staffed by Merchdrop’s own people. When your volume grows, we add space and hands inside our own operation instead of passing your pallets to a partner.
The floor is set up for brands with a short product list and a long order queue, in beauty and personal care, wellness, home goods, games and toys, and light electronics.
What Runs Out Of This Building
Everything that happens inside our fulfillment center, from receiving and storage to kitting, returns, and marketplace prep, is described in our 3PL fulfillment services. Orders that go straight to a shopper follow our direct-to-consumer fulfillment program, packed to your presentation standards by the same ecommerce fulfillment center team.