Full-Service E-Commerce
Our end-to-end e-commerce team brings to optimum performance the entire spectrum of your online presence, and beyond. From store build-out and inventory management to customer service, growth marketing, and seamless fulfillment, our experts make sure you have the peace of mind you need to focus on your music or content.
Online Sales The Merchdrop Way
However, running it well means juggling a storefront, inventory, ads, customer emails, and fulfillment all at once, usually while you’re on the road. Merchdrop runs the whole thing as one team, so your store performs as hard off the road as it does on it. Plus, you never have to touch the back end. From the first sale to the thousandth, it keeps working while you tour, record, or sleep.
What We Run
A 360 approach to what your store needs.
Store Management
Fully managed online storefronts tailored to each artist’s brand, built, maintained, and optimized by us, so the shop always looks right and runs fast, on every device your fans shop from.
3PL Fulfillment
200K+ shipments a month from our Chatsworth fulfillment center ensure a fast, accurate, and fully tracked transit from warehouse to doorstep, handled by our own team rather than a third party.
Growth Marketing
Paid social campaigns on Facebook and Instagram built to drive real revenue, plus expansion into TikTok Shop, Amazon, and Spotify Merch.
Customer Experience
Full customer service on every order, return, and inquiry, so your fans always feel taken care of and your reputation stays protected. Every fan walks away feeling like they bought from a genuine brand.
New Channels
We open and manage new revenue streams, like TikTok Shop, Amazon, and Spotify Merch, to meet fans wherever they already are.
Reporting & Finance
Real-time inventory tracking, sales reporting, and financial reconciliation that keep the whole business running clean, with numbers you can actually act on.
Shipments per month
Orders per year
Stores run & growing
Stores we run for
More Of What We Do
Everything under one roof.
Stellar E-Commerce Solutions For Artists and Creators
Our e-commerce offering covers store design and management, in-house order fulfillment and shipping from our Chatsworth center, growth marketing across paid social and new sales channels, customer service on every order and return, and real-time reporting and financial reconciliation. We have made fulfillment our own rather than outsourcing it the way most artist merch companies do, so orders ship faster, fewer things go wrong, and one team stays accountable from the storefront to the doorstep.
We also open the channels where your fans already are: TikTok Shop, Amazon, and Spotify Merch, all managed from start to finish. Whatever your size, from independent musicians to creators to established entertainment brands, the operation that runs your store can run your touring merch and your VIP program too. One team, one standard, one less thing to manage.